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All Systems Operational
Cloud Support ? Operational
Location DE/FKB ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Private Cloud Operational
Location DE/FRA ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
S3 Object Storage Operational
Location DE/TXL ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
S3 Object Storage Operational
Private Cloud Operational
Location ES/VIT ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
S3 Object Storage Operational
Location FR/PAR Operational
Compute Operational
Storage Operational
Cubes Operational
Managed Kubernetes Operational
Provisioning Operational
Supporting Services ? Operational
Network Operational
Location GB/GLO Operational
Private Cloud Operational
Location GB/LHR ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Location US/EWR ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Location US/LAS ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Location US/MCI ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Provisioning Operational
Supporting Services ? Operational
APIs and Frontends Operational
Data Center Designer Operational
Cloud API ? Operational
Billing API Operational
Reseller API Operational
Activity Log API ? Operational
Global Services Operational
Backup Service Operational
CloudDNS Operational
Database as a Service (DBaaS) ? Operational
Monitoring as a Service (MaaS) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 16, 2024

No incidents reported today.

May 15, 2024

No incidents reported.

May 14, 2024
Managed Backup Service Restrictions
Resolved - This incident has been resolved.
May 14, 17:43 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 14, 15:36 UTC
Investigating - We are currently investigating a problem with our Managed Backup service.

It is currently not possible to access the backup console.

We will inform you as soon as the functionality has been restored.
May 14, 12:39 UTC
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024
Maintenance of the Backup service
Completed - The scheduled maintenance has been completed.
May 9, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 17:00 UTC
Scheduled - We would like to inform you that regular maintenance on our IONOS cloud backup service is due to be carried out.

The backup console will not be available during the maintenance for up to 60 minutes, scheduled backups will be delayed.
May 6, 13:00 UTC
Cube maintenance
Completed - The scheduled maintenance has been completed.
May 9, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 18:30 UTC
Scheduled - We would like to inform you that we will be carrying out a maintenance on the infrastructure for our IONOS Cloud Cubes on short notice.
There may be delays in provisioning and during the maintenance Cubes might become unavailable for a short period of time.
May 8, 11:13 UTC
May 8, 2024
network packet loss
Resolved - This incident has been resolved.
May 8, 16:41 UTC
Update - We are continuing to monitor for any further issues.
May 8, 16:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 16:17 UTC
Identified - The issue has been identified and a fix is being implemented.
May 8, 16:00 UTC
Investigating - We are writing to inform you that we have been experiencing sporadic connection issues on packet delivery.

Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources.

We will inform you as soon as the functionality has been restored.
May 8, 15:28 UTC
Cloud Panel Maintenance
Completed - The scheduled maintenance has been completed.
May 8, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 05:00 UTC
Scheduled - We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.
Availability and accessibility of your Private Cloud resources will remain unaffected.
May 3, 14:53 UTC
May 7, 2024
Regular maintenance
Completed - The scheduled maintenance has been completed.
May 7, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 16:00 UTC
Scheduled - We would like to inform you that regular maintenance is due to be carried out.

During maintenance, the provisioning engine remains disabled, so you are unable to perform any changes to your virtual resources hosted there either via our API's or the DCD, which will also be inaccessible.

All other services are expected continuing to operate normally. Availability and accessibility of your virtual data center resources will remain unaffected.
Apr 30, 07:18 UTC
May 6, 2024
Maintenance of the Backup service
Completed - The scheduled maintenance has been completed.
May 6, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 17:00 UTC
Scheduled - We would like to inform you that regular maintenance on our IONOS cloud backup service is due to be carried out.

The backup console will not be available during the maintenance for up to 60 minutes, scheduled backups will be delayed.
May 2, 15:19 UTC
May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

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