AI Model Hub API Unavailable

Incident Report for IONOS CLOUD

Resolved

This incident has been resolved.

Posted Sep 29, 2026 - 11:07 UTC

Identified

The AI Model Hub inference API is currently unavailable. API requests are returning 503 errors across all model endpoints (chat, embedding, rerank, image). This is related to the ongoing Kubernetes infrastructure issue in Frankfurt. Our team is actively working on restoration. We will provide another update within 30 minutes.

Posted Sep 29, 2026 - 09:58 UTC

This incident affected: Global Services (AI Model Hub).