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Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cloud Panel Maintenance Apr 8, 2026 07:00-08:30 UTC

We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.
Availability and accessibility of your Private Cloud resources will remain unaffected.
Posted on Mar 28, 2026 - 08:16 UTC
Apr 2, 2026

No incidents reported today.

Apr 1, 2026
Managed Kubernetes: Service Degradation for Control Planes in FRA
Resolved - We are marking the incident as resolved, as no further anomalies were detected. The root cause was a transient latency issue in one of the redundant CoreDNS pods, which led to kube-apiservers being unable to discover etcd instances in time. We are currently developing better mitigation options for the excessive NXDOMAIN requests observed during the incident.
Apr 1, 20:18 UTC
Monitoring - All affected Control Planes have recovered. We are currently monitoring the affected clusters for further anomalies.
Mar 31, 13:10 UTC
Investigating - We are currently investigating service degradation for Control Planes of some Kubernetes clusters in the FRA DC.
Mar 31, 12:22 UTC
Mar 31, 2026
Mar 30, 2026
Maintenance of the Backup service
Completed - The scheduled maintenance has been completed.
Mar 30, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 18:00 UTC
Scheduled - We would like to inform you that regular maintenance on our IONOS cloud backup service is due to be carried out.

The backup console will not be available during the maintenance, scheduled backups will be delayed.
Mar 10, 07:58 UTC
Unscheduled Maintenance - Provisioning
Completed - The scheduled maintenance has been completed.
Mar 30, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 12:00 UTC
Scheduled - Due to an urgent system requirement, we are performing unscheduled maintenance on our provisioning infrastructure. While we strive to keep any disruption to an absolute minimum, provisioning jobs may be temporarily unavailable or experience slight delays during this window.

There will be no impact on existing, already provisioned resources.
Mar 30, 11:05 UTC
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
Maintenance of the Backup service
Completed - The scheduled maintenance has been completed.
Mar 26, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 18:30 UTC
Scheduled - We would like to inform you that regular maintenance on our IONOS cloud backup service is due to be carried out.

The backup console will not be available during the maintenance, scheduled backups will be delayed.
Mar 10, 07:41 UTC
Mar 25, 2026
Availability of API and DCD limited
Resolved - This incident is resolved. We will publish a root cause analysis once it is compiled.
Mar 25, 11:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 03:00 UTC
Investigating - We are currently investigating limitations in the availability of the Cloud-API and the data center designer (DCD).

We will provide further information as soon as possible.
Mar 25, 00:43 UTC
Mar 24, 2026

No incidents reported.

Mar 23, 2026
Managed Kubernetes Maintenance
Completed - The scheduled maintenance has been completed.
Mar 23, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 16:00 UTC
Scheduled - We would like to inform you that an important maintenance of the Managed Kubernetes is due to be carried out on Monday evening.

During the maintenance, connections to your cluster's kube-apiserver might occasionally become slow or unavailable, possibly also requiring a retry.

Please be aware that during the maintenance, Managed Network Resources cannot be changed or created.

Kubernetes resources could also be affected, meaning you might not be able to make changes to your clusters or nodepools, either via the DCD or the API.
Mar 20, 16:18 UTC
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026
SDN Version Upgrade
Completed - The scheduled maintenance has been completed.
Mar 19, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 10:00 UTC
Scheduled - We will be performing a scheduled upgrade of the network management software (SDN) for our server infrastructure. This maintenance will bring our systems to the latest stable version to ensure optimal performance.

This maintenance might cause an interruption of network connectivity for up to 1 (one) minute per processed host server. If you have virtual machines or services that are hosted on various hosts, you might experience multiple instances of this service disruption.
Mar 18, 15:44 UTC
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