IONOS Cloud Status

All Systems Operational

Cloud Support Operational

Location DE/TXL Operational

Compute Operational

Storage Operational

Network Operational

Managed Kubernetes Operational

Supporting Services Operational

Provisioning Operational

S3 Object Storage Operational

Location DE/FKB Operational

Compute Operational

Storage Operational

Network Operational

Managed Kubernetes Operational

Supporting Services Operational

Provisioning Operational

Location DE/FRA Operational

Compute Operational

Storage Operational

Network Operational

Managed Kubernetes Operational

Supporting Services Operational

Provisioning Operational

S3 Object Storage Operational

Location ES/VIT Operational

Compute Operational

Storage Operational

Network Operational

Managed Kubernetes Operational

Supporting Services Operational

Provisioning Operational

S3 Object Storage Operational

Location GB/LHR Operational

Compute Operational

Storage Operational

Network Operational

Managed Kubernetes Operational

Supporting Services Operational

Provisioning Operational

Location US/EWR Operational

Compute Operational

Storage Operational

Network Operational

Managed Kubernetes Operational

Supporting Services Operational

Provisioning Operational

Location US/LAS Operational

Compute Operational

Storage Operational

Network Operational

Managed Kubernetes Operational

Supporting Services Operational

Provisioning Operational

APIs and Frontends Operational

Data Center Designer Operational

Cloud API Operational

Billing API Operational

Reseller API Operational

Activity Log API Operational

Global Services Operational

Backup Operational

Monitoring as a Service (MaaS) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Network maintenance Oct 21, 22:00 - Oct 22, 00:00 CEST

We would like to inform you that regular maintenance of the network is due to be carried out.

During maintenance, the provisioning engine remains disabled, so you are unable to perform any changes to your virtual resources hosted there either via DCD or API.
All other services are expected continuing to operate normally. Availability and accessibility of your virtual data center resources will remain unaffected.
Posted on Oct 13, 11:51 CEST

Network maintenance Oct 25, 18:00-20:00 CEST

We would like to inform you that regular maintenance of the network is due to be carried out.

During maintenance, the provisioning engine and Monitoring as a Service remains disabled for up to 60 minutes, so you are unable to perform any changes to your virtual resources hosted there either via DCD or API.
All other services are expected continuing to operate normally. Availability and accessibility of your virtual data center resources will remain unaffected.
Posted on Oct 13, 14:44 CEST

Software Release Oct 25, 20:00-20:30 CEST

We would like to inform you that regular software maintenance is due to be carried out soon. During this process the DCD and the public API's will not be available.

Important! Availability and accessibility of your virtual instances will remain unaffected!

We kindly ask for your understanding for pausing the mentioned services.
Posted on Oct 19, 15:44 CEST

Past Incidents

Oct 20, 2021

No incidents reported today.

Oct 19, 2021

S3 Service Restrictions

Resolved - This incident has been resolved.
Oct 19, 17:45 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 19, 15:03 CEST

Identified - The issue has been identified and a fix is being implemented.
Oct 19, 09:36 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 19, 08:46 CEST

Investigating - We are currently investigating an increased number of upload and download errors with the use of our S3 at the Frankfurt site.
Oct 19, 08:24 CEST

Oct 18, 2021

S3 Service Restrictions

Resolved - This incident has been resolved.
Oct 18, 21:30 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 18, 19:51 CEST

Identified - We are currently investigating an increased number of upload and download errors in the use of our S3 at the Frankfurt site.
Oct 18, 18:06 CEST

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

S3 Service Restrictions

Resolved - This incident has been resolved.
Oct 11, 21:10 CEST

Monitoring - Since we took our measurements, we did not see any further service restrictions, and are now monitoring the situation.
Oct 11, 19:07 CEST

Identified - We identified the root cause. Measures to restore performance and availability are being carried out.
Oct 11, 18:18 CEST

Investigating - We are currently investigating an increased number of upload and download errors in the use of our S3 at the Frankfurt site.
Oct 11, 15:58 CEST

Partial interruption with private networks in Managed Kubernetes node pools

Resolved - The remaining clusters and internal networks have been restored.
Oct 11, 19:11 CEST

Update - While we have already been able to restore most of the affected clusters, respectively their local networks, the final work is still ongoing.
Oct 11, 17:18 CEST

Identified - We are in the progress of restoring the affected local network connections of the node pools.
Oct 11, 11:56 CEST

Investigating - We are currently investigating a partial disconnect of private network connections within a number of Kubernetes node pools.
Oct 11, 10:20 CEST

Oct 10, 2021

No incidents reported.

Oct 9, 2021

S3 Service restrictions

Resolved - This incident has been resolved.
Oct 9, 09:14 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 08:04 CEST

Investigating - We are currently investigating this issue.
Oct 9, 07:07 CEST

Oct 8, 2021

Network maintenance

Completed - The scheduled maintenance has been completed.
Oct 8, 00:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 22:00 CEST

Scheduled - We would like to inform you that regular maintenance of the network is due to be carried out.

During maintenance, the provisioning engine remains disabled for up to 60 minutes, so you are unable to perform any changes to your virtual resources hosted there either via DCD or API.
All other services are expected continuing to operate normally. Availability and accessibility of your virtual data center resources will remain unaffected.
Oct 1, 20:32 CEST

Oct 7, 2021

Oct 6, 2021

No incidents reported.