All Systems Operational
Cloud Support ? Operational
Location DE/FKB ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Private Cloud Operational
Location DE/FRA ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
S3 Object Storage Operational
Location DE/TXL ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
S3 Object Storage Operational
Private Cloud Operational
Location ES/VIT ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
S3 Object Storage Operational
Location FR/PAR Operational
Compute Operational
Storage Operational
Cubes Operational
Managed Kubernetes Operational
Provisioning Operational
Supporting Services ? Operational
Network Operational
Location GB/GLO Operational
Private Cloud Operational
Location GB/LHR ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Location US/EWR ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Location US/LAS ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Location US/MCI ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Provisioning Operational
Supporting Services ? Operational
APIs and Frontends Operational
Data Center Designer Operational
Cloud API ? Operational
Billing API Operational
Reseller API Operational
Activity Log API ? Operational
Global Services Operational
Backup Service Operational
CloudDNS Operational
Database as a Service (DBaaS) ? Operational
Monitoring as a Service (MaaS) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance of the Backup service Feb 27, 2024 08:00-13:00 UTC
We would like to inform you that regular maintenance on our IONOS cloud backup service is due to be carried out.

The backup console will not be available during the maintenance, scheduled backups will be delayed.

Posted on Feb 22, 2024 - 11:47 UTC
Regular maintenance Mar 6, 2024 07:00-09:00 UTC
We would like to inform you that regular maintenance is due to be carried out.

During maintenance, the provisioning engine remains disabled, so you are unable to perform any changes to your virtual resources hosted there either via our API's or the DCD, which will also be inaccessible.

All other services are expected continuing to operate normally. Availability and accessibility of your virtual data center resources will remain unaffected.

Posted on Feb 21, 2024 - 11:22 UTC
Regular maintenance Mar 6, 2024 12:00-14:30 UTC
We would like to inform you that regular maintenance is due to be carried out.

During maintenance, the provisioning engine remains disabled, so you are unable to perform any changes to your virtual resources hosted there either via our API's or the DCD, which will also be inaccessible.

All other services are expected continuing to operate normally. Availability and accessibility of your virtual data center resources will remain unaffected.

Posted on Feb 22, 2024 - 12:08 UTC
Network maintenance Mar 7, 2024 10:30-16:30 UTC
We would like to inform you that regular maintenance of the network is due to be carried out.

During maintenance there is a chance that you might experience packet loss of internet traffic for up to 3 seconds.

All other services are expected continuing to operate normally. Availability and accessibility of your virtual data center resources will remain unaffected.

Posted on Feb 21, 2024 - 13:04 UTC
Network maintenance Mar 13, 2024 11:30-16:30 UTC
We would like to inform you that regular maintenance of the network is due to be carried out.

During maintenance there is a chance that you might experience packet loss of internet traffic for up to 3 seconds.

All other services are expected continuing to operate normally. Availability and accessibility of your virtual data center resources will remain unaffected.

Posted on Feb 21, 2024 - 12:36 UTC
Past Incidents
Feb 22, 2024

No incidents reported today.

Feb 21, 2024
Completed - The scheduled maintenance has been completed.
Feb 21, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 06:00 UTC
Scheduled - We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.
Availability and accessibility of your Private Cloud resources will remain unaffected.

Feb 19, 11:47 UTC
Feb 20, 2024
Resolved - This incident has been resolved.
Feb 20, 00:19 UTC
Update - We are continuing to monitor for any further issues.
Feb 19, 23:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 19, 23:06 UTC
Investigating - We are currently investigating an increased number of upload and download errors in the use of our S3 at the Berlin site.
Feb 19, 22:15 UTC
Feb 19, 2024
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024
Resolved - This incident has been resolved.
Feb 16, 06:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 16, 05:33 UTC
Update - We are continuing to work on a fix for this issue.
Feb 16, 04:42 UTC
Update - We are continuing to work on a fix for this issue.
Feb 16, 04:41 UTC
Identified - Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API.

Occasionally, connections may be lost in the direction of the Data Center Designer.

Availability and accessibility of your virtual data center resources will remain unaffected.
We will inform you as soon as the functionality has been restored.

Feb 16, 04:39 UTC
Feb 15, 2024
Resolved - This incident has been resolved.
Feb 15, 12:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 15, 12:00 UTC
Investigating - Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API.

Occasionally, connections may be lost in the direction of the Data Center Designer.

Availability and accessibility of your virtual data center resources will remain unaffected.
We will inform you as soon as the functionality has been restored.

Feb 15, 11:15 UTC
Completed - The scheduled maintenance has been completed.
Feb 15, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 08:00 UTC
Scheduled - We would like to inform you that our IONOS Cloud Backup Service is scheduled for regular maintenance.

During the maintenance, the backup console will be unavailable and scheduled backups will be delayed.

Feb 2, 16:59 UTC
Feb 14, 2024
Completed - The scheduled maintenance has been completed.
Feb 14, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 06:00 UTC
Scheduled - We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.
Availability and accessibility of your Private Cloud resources will remain unaffected.

Feb 9, 12:59 UTC
Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.

Feb 8, 2024

No incidents reported.