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All Systems Operational
Cloud Support ? Operational
Location DE/FKB ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Private Cloud Operational
Location DE/FRA ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
S3 Object Storage Operational
Location DE/TXL ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
S3 Object Storage Operational
Private Cloud Operational
Location ES/VIT ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
S3 Object Storage Operational
Location FR/PAR Operational
Compute Operational
Storage Operational
Cubes Operational
Managed Kubernetes Operational
Provisioning Operational
Supporting Services ? Operational
Network Operational
Location GB/GLO Operational
Private Cloud Operational
Location GB/LHR ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Location US/EWR ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Location US/LAS ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
APIs and Frontends Operational
Data Center Designer Operational
Cloud API ? Operational
Billing API Operational
Reseller API Operational
Activity Log API ? Operational
Global Services Operational
Backup Operational
Monitoring as a Service (MaaS) Operational
Database as a Service (DBaaS) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance of the Backup service Jun 8, 2023 11:00-15:00 CEST
We would like to inform you that regular maintenance on our IONOS cloud backup service is due to be carried out.

The backup console will not be available during the maintenance.
Restore operations, which are performed with bootable media will not be possible during that time.
Posted on May 25, 2023 - 10:44 CEST
Maintenance of the Backup service Jun 14, 2023 08:00-14:00 CEST
We would like to inform you that regular maintenance on our IONOS Cloud backup service is due to be carried out.

The backup console will not be available during the maintenance.
Running backup processes may be slow or not possible at all. The failed backup tasks will continue automatically according to the scheduled plans.
Posted on Jun 05, 2023 - 14:07 CEST
Past Incidents
Jun 6, 2023

No incidents reported today.

Jun 5, 2023
Limited access to provisioning services
Resolved - This incident has been resolved.
Jun 5, 15:56 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 5, 15:46 CEST
Investigating - Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API.

Occasionally, connections may be lost in the direction of the Data Center Designer.

Availability and accessibility of your virtual data center resources will remain unaffected.
We will inform you as soon as the functionality has been restored.
Jun 5, 15:42 CEST
Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023
Limited access to provisioning services in Karlsruhe
Resolved - This incident has been resolved.
Jun 2, 11:16 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 09:36 CEST
Investigating - Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API.

Occasionally, connections may be lost in the direction of the Data Center Designer.

We will inform you as soon as the functionality has been restored.
Jun 2, 08:58 CEST
Jun 1, 2023
Cloud Panel Maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 08:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 07:02 CEST
Scheduled - We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.
Availability and accessibility of your Private Cloud resources will remain unaffected.
May 30, 11:22 CEST
May 31, 2023
Maintenance of the Backup service
Completed - The scheduled maintenance has been completed.
May 31, 13:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 09:00 CEST
Scheduled - We would like to inform you that regular maintenance on our IONOS Cloud backup service is due to be carried out.

The backup console will not be available during the maintenance, scheduled backups will be delayed.
May 17, 12:20 CEST
Limited access to provisioning services
Resolved - This incident has been resolved.
May 31, 12:32 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 31, 11:19 CEST
Investigating - Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API.

Occasionally, connections may be lost in the direction of the Data Center Designer.

Availability and accessibility of your virtual data center resources will remain unaffected.
We will inform you as soon as the functionality has been restored.
May 31, 10:59 CEST
May 30, 2023

No incidents reported.

May 29, 2023
Limited access to provisioning services
Resolved - This incident has been resolved.
May 29, 18:44 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 29, 16:52 CEST
Identified - The issue has been identified and a fix is being implemented.
May 29, 16:14 CEST
Investigating - Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API.

Occasionally, connections may be lost in the direction of the Data Center Designer.

Availability and accessibility of your virtual data center resources will remain unaffected.
We will inform you as soon as the functionality has been restored.
May 29, 15:57 CEST
May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
Cloud Panel Maintenance
Completed - The scheduled maintenance has been completed.
May 25, 08:31 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 07:00 CEST
Scheduled - We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.
Availability and accessibility of your Private Cloud resources will remain unaffected.
May 23, 09:03 CEST
May 24, 2023
Maintenance of the FTP service
Completed - The scheduled maintenance has been completed.
May 24, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 19:01 CEST
Scheduled - We would like to inform you that regular maintenance on our IONOS cloud FTP service is due to be carried out.

During the maintenance the machines will be restarted. Please don't upload images during the scheduled time.
May 22, 09:57 CEST
May 23, 2023

No incidents reported.

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