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Maintenance of the Backup service
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 2026 - 18:30 UTC
Scheduled - We would like to inform you that regular maintenance on our IONOS cloud backup service is due to be carried out.

The backup console will not be available during the maintenance, scheduled backups will be delayed.
Feb 25, 2026 18:30-22:30 UTC
Cloud Support Operational
Location DE/FKB Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Private Cloud Operational
Logging Service Operational
Location DE/FRA Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Object Storage Operational
Logging Service Operational
Location DE/FRA/2 Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Object Storage Operational
Logging Service Operational
Location DE/TXL Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Object Storage Operational
Private Cloud Operational
Logging Service Operational
Location ES/VIT Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Object Storage Operational
Logging Service Operational
Location FR/PAR Operational
Compute Operational
Storage Operational
Cubes Operational
Managed Kubernetes Operational
Provisioning Operational
Supporting Services Operational
Network Operational
Logging Service Operational
Location GB/BHX Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Logging Service Operational
Location GB/GLO Operational
Private Cloud Operational
Location GB/LHR Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Logging Service Operational
Location US/EWR Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Logging Service Operational
Location US/LAS Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Logging Service Operational
Location US/MCI Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Provisioning Operational
Supporting Services Operational
Logging Service Operational
APIs and Frontends Operational
Data Center Designer (DCD) Operational
Cloud API Operational
Billing API Operational
Reseller API Operational
Activity Log API Operational
Global Services Under Maintenance
Backup Service Under Maintenance
CloudDNS Operational
Database as a Service (DBaaS) Operational
Monitoring as a Service (MaaS) Operational
Content Delivery Network (CDN) Operational
AI Model Hub Operational
IAM Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance of the Backup service Feb 26, 2026 18:00-22:00 UTC

We would like to inform you that regular maintenance on our IONOS cloud backup service is due to be carried out.

The backup console will not be available during the maintenance, scheduled backups will be delayed.
Posted on Feb 03, 2026 - 18:28 UTC
Feb 25, 2026

Unresolved incident: Maintenance of the Backup service.

Feb 24, 2026
Network service degraded
Postmortem - Read details
Feb 25, 11:56 UTC
Resolved - The issue was linked to the scheduled network maintenance announced here: https://status.ionos.cloud/incidents/y3q7703x5fg4.
We have confirmed that the problem is now resolved. Our team is continuing the investigation to determine the root cause, and we will publish the RCA on this page as soon as it becomes available.
Feb 24, 21:44 UTC
Monitoring - A fix Has been implemented and Customers should see traffic and connectivity return to normal at this point.
Feb 24, 21:05 UTC
Identified - The team has now Identified the source and are investigating remediation steps.
Feb 24, 21:00 UTC
Update - We are continuing to investigate this issue.
Feb 24, 20:53 UTC
Update - We are continuing to investigate this issue.
Feb 24, 20:40 UTC
Investigating - We are writing to inform you that we have been experiencing sporadic connection issues and substantial delays on packet delivery. Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources. We will inform you as soon as the functionality has been restored.
Feb 24, 20:39 UTC
Network Infrastructure Update
Completed - The scheduled maintenance has been completed.
Feb 24, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 20:00 UTC
Scheduled - We are performing a scheduled configuration update to the switch interfaces. This maintenance is essential to improve our monitoring capabilities.

Customers may experience brief instances (2-3 seconds) of packet loss while the interface configurations are being applied.
Feb 20, 16:17 UTC
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026
Network Infrastructure Update in TXL
Completed - The scheduled maintenance has been completed.
Feb 18, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 18:00 UTC
Scheduled - This notice is to inform you of scheduled maintenance on our Berlin-based network infrastructure. We are performing a configuration update to improve network segmentation and routing efficiency.
We do not expect any service degradation.
Feb 14, 16:43 UTC
Cloud Panel Maintenance
Completed - The scheduled maintenance has been completed.
Feb 18, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 06:00 UTC
Scheduled - We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.
Availability and accessibility of your Private Cloud resources will remain unaffected.
Feb 13, 13:41 UTC
Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Firewall Configuration Updates (TXL)
Completed - The scheduled maintenance has been completed.
Feb 12, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 18:00 UTC
Scheduled - We will be performing scheduled maintenance to upgrade network configuration packages on our infrastructure servers.

Expected Impact:
- Brief, intermittent connectivity issues may occur during the upgrade
- Individual servers may experience momentary drops but should recover automatically
- Services should remain available with minimal disruption

This upgrade is necessary to ensure proper reachability and security compliance across all locations.
Feb 4, 11:31 UTC
Feb 11, 2026
Firewall Configuration Updates (FRA/FRA/2)
Completed - The scheduled maintenance has been completed.
Feb 11, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 18:00 UTC
Scheduled - We will be performing scheduled maintenance to upgrade network configuration packages on our infrastructure servers.

Expected Impact:
- Brief, intermittent connectivity issues may occur during the upgrade
- Individual servers may experience momentary drops but should recover automatically
- Services should remain available with minimal disruption

This upgrade is necessary to ensure proper reachability and security compliance across all locations.
Feb 4, 11:28 UTC
Cloud Panel Maintenance
Completed - The scheduled maintenance has been completed.
Feb 11, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 06:00 UTC
Scheduled - We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.
Availability and accessibility of your Private Cloud resources will remain unaffected.
Feb 6, 15:22 UTC
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