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Location DE/FKB Operational
Compute Operational
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Location DE/FRA Operational
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Location DE/FRA/2 Operational
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Object Storage Operational
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Location DE/TXL Operational
Compute Operational
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Location ES/VIT Operational
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Location FR/PAR Operational
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Location GB/BHX Operational
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Location US/EWR Operational
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Location US/LAS Operational
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Degraded Performance
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Maintenance

Scheduled Maintenance

Network Infrastructure Update Feb 24, 2026 20:00-21:00 UTC

We are performing a scheduled configuration update to the switch interfaces. This maintenance is essential to improve our monitoring capabilities.

Customers may experience brief instances (2-3 seconds) of packet loss while the interface configurations are being applied.
Posted on Feb 20, 2026 - 16:17 UTC

Maintenance of the Backup service Feb 25, 2026 18:30-22:30 UTC

We would like to inform you that regular maintenance on our IONOS cloud backup service is due to be carried out.

The backup console will not be available during the maintenance, scheduled backups will be delayed.
Posted on Feb 03, 2026 - 18:24 UTC

Maintenance of the Backup service Feb 26, 2026 18:00-22:00 UTC

We would like to inform you that regular maintenance on our IONOS cloud backup service is due to be carried out.

The backup console will not be available during the maintenance, scheduled backups will be delayed.
Posted on Feb 03, 2026 - 18:28 UTC
Feb 20, 2026

No incidents reported today.

Feb 19, 2026

No incidents reported.

Feb 18, 2026
Network Infrastructure Update in TXL
Completed - The scheduled maintenance has been completed.
Feb 18, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 18:00 UTC
Scheduled - This notice is to inform you of scheduled maintenance on our Berlin-based network infrastructure. We are performing a configuration update to improve network segmentation and routing efficiency.
We do not expect any service degradation.
Feb 14, 16:43 UTC
Cloud Panel Maintenance
Completed - The scheduled maintenance has been completed.
Feb 18, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 06:00 UTC
Scheduled - We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.
Availability and accessibility of your Private Cloud resources will remain unaffected.
Feb 13, 13:41 UTC
Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Firewall Configuration Updates (TXL)
Completed - The scheduled maintenance has been completed.
Feb 12, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 18:00 UTC
Scheduled - We will be performing scheduled maintenance to upgrade network configuration packages on our infrastructure servers.

Expected Impact:
- Brief, intermittent connectivity issues may occur during the upgrade
- Individual servers may experience momentary drops but should recover automatically
- Services should remain available with minimal disruption

This upgrade is necessary to ensure proper reachability and security compliance across all locations.
Feb 4, 11:31 UTC
Feb 11, 2026
Firewall Configuration Updates (FRA/FRA/2)
Completed - The scheduled maintenance has been completed.
Feb 11, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 18:00 UTC
Scheduled - We will be performing scheduled maintenance to upgrade network configuration packages on our infrastructure servers.

Expected Impact:
- Brief, intermittent connectivity issues may occur during the upgrade
- Individual servers may experience momentary drops but should recover automatically
- Services should remain available with minimal disruption

This upgrade is necessary to ensure proper reachability and security compliance across all locations.
Feb 4, 11:28 UTC
Cloud Panel Maintenance
Completed - The scheduled maintenance has been completed.
Feb 11, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 06:00 UTC
Scheduled - We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.
Availability and accessibility of your Private Cloud resources will remain unaffected.
Feb 6, 15:22 UTC
Feb 10, 2026
Emergency Maintenance: TXL Network
Completed - The scheduled maintenance has been completed.
Feb 10, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 20:00 UTC
Scheduled - To resolve acute performance issues we need to adjust configurations on networking components.
We do not expect any downtime or service degradation.
Feb 10, 10:53 UTC
Firewall Configuration Updates (BHX/NBZ1/FKB)
Completed - The scheduled maintenance has been completed.
Feb 10, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 18:00 UTC
Scheduled - We will be performing scheduled maintenance to upgrade network configuration packages on our infrastructure servers.

Expected Impact:
- Brief, intermittent connectivity issues may occur during the upgrade
- Individual servers may experience momentary drops but should recover automatically
- Services should remain available with minimal disruption

This upgrade is necessary to ensure proper reachability and security compliance across all locations.
Feb 4, 11:26 UTC
Feb 9, 2026
Firewall Configuration Updates (VIT/LHR/PAR)
Completed - The scheduled maintenance has been completed.
Feb 9, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 18:00 UTC
Scheduled - We will be performing scheduled maintenance to upgrade network configuration packages on our infrastructure servers.

Expected Impact:
- Brief, intermittent connectivity issues may occur during the upgrade
- Individual servers may experience momentary drops but should recover automatically
- Services should remain available with minimal disruption

This upgrade is necessary to ensure proper reachability and security compliance across all locations.

We will monitor the maintenance closely and provide updates if any issues arise.
Feb 4, 11:23 UTC
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
IAM Service - Increased Error Rate
Resolved - We marking this incident as fully resolved
Feb 6, 16:43 UTC
Monitoring - The root cause could be identified quickly and the Infrastructure team reports that the issue should be resolved. We are monitoring the situation and will then resolve the incident.
Feb 6, 11:46 UTC
Investigating - We are currently investigating increased error rates in our IAM Service. We will update this incident shortly with more information
Feb 6, 11:41 UTC
Emergency Hardware Replacement in LAS DC
Completed - The scheduled maintenance has been completed.
Feb 6, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 08:00 UTC
Scheduled - Due to a hardware defect, we are performing emergency maintenance in our Las Vegas Data Center. While we strive to keep downtime to a minimum, customers may experience service disruptions ranging from 10 to 60 minutes, depending on specific configurations.

During this window, provisioning jobs for customers in this data center will be unavailable.
There will be no impact on existing, already provisioned customer services.
Feb 5, 19:28 UTC
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