Log in

All Systems Operational

Cloud Support Operational
Location DE/FKB Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Private Cloud Operational
Logging Service Operational
Location DE/FRA Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Object Storage Operational
Logging Service Operational
Location DE/FRA/2 Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Object Storage Operational
Logging Service Operational
Location DE/TXL Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Object Storage Operational
Private Cloud Operational
Logging Service Operational
Location ES/VIT Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Object Storage Operational
Logging Service Operational
Location FR/PAR Operational
Compute Operational
Storage Operational
Cubes Operational
Managed Kubernetes Operational
Provisioning Operational
Supporting Services Operational
Network Operational
Logging Service Operational
Location GB/BHX Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Logging Service Operational
Location GB/GLO Operational
Private Cloud Operational
Location GB/LHR Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Logging Service Operational
Location US/EWR Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Logging Service Operational
Location US/LAS Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services Operational
Provisioning Operational
Logging Service Operational
Location US/MCI Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Provisioning Operational
Supporting Services Operational
Logging Service Operational
APIs and Frontends Operational
Data Center Designer (DCD) Operational
Cloud API Operational
Billing API Operational
Reseller API Operational
Activity Log API Operational
Global Services Operational
Backup Service Operational
CloudDNS Operational
Database as a Service (DBaaS) Operational
Monitoring as a Service (MaaS) Operational
Content Delivery Network (CDN) Operational
AI Model Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

SDN Version Upgrade Dec 16, 2025 18:00-21:00 UTC

We will be performing a scheduled upgrade of the network management software (SDN) for our server infrastructure. This maintenance will bring our systems to the latest stable version to ensure optimal performance.

This maintenance might cause an interruption of network connectivity for up to 1 (one) minute per processed host server. If you have virtual machines or services that are hosted on various hosts, you might experience multiple instances of this service disruption.
Posted on Dec 12, 2025 - 12:52 UTC

SDN Version Upgrade Dec 17, 2025 18:00-21:00 UTC

We will be performing a scheduled upgrade of the network management software (SDN) for our server infrastructure. This maintenance will bring our systems to the latest stable version to ensure optimal performance.

This maintenance might cause an interruption of network connectivity for up to 1 (one) minute per processed host server. If you have virtual machines or services that are hosted on various hosts, you might experience multiple instances of this service disruption.
Posted on Dec 12, 2025 - 12:55 UTC
Dec 16, 2025
Network Issue in TXL
Resolved - Update: 16.12. 07:30 - We are currently waiting for the Root Cause Analysis and will publish it here.

This incident has been resolved.
Dec 16, 04:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 15, 22:32 UTC
Investigating - We are currently investigating a network issue in our TXL data center.
Dec 15, 21:13 UTC
Dec 15, 2025
SDN Version Upgrade
Completed - The scheduled maintenance has been completed.
Dec 15, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 18:00 UTC
Scheduled - We will be performing a scheduled upgrade of the network management software (SDN) for our server infrastructure. This maintenance will bring our systems to the latest stable version to ensure optimal performance.

This maintenance might cause an interruption of network connectivity for up to 1 (one) minute per processed host server. If you have virtual machines or services that are hosted on various hosts, you might experience multiple instances of this service disruption.
Dec 12, 12:50 UTC
SDN Version Upgrade
Completed - The scheduled maintenance has been completed.
Dec 15, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 10:00 UTC
Scheduled - We will be performing a scheduled upgrade of the network management software (SDN) for our server infrastructure. This maintenance will bring our systems to the latest stable version to ensure optimal performance.

This maintenance might cause an interruption of network connectivity for up to 1 (one) minute per processed host server. If you have virtual machines or services that are hosted on various hosts, you might experience multiple instances of this service disruption
Dec 12, 12:44 UTC
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
AI Model Hub
Resolved - We are marking this incident as resolved. We will publish a RCA as soon as it is compiled.
Dec 12, 22:43 UTC
Monitoring - The team has successfully mitigated the incident. We are currently monitoring latency to ensure that the service is fully restored.
Dec 12, 22:15 UTC
Identified - The team has identified the issue affecting the {{baseUrl}}/v1/models endpoint and is working towards a resolution. Other Hub Endpoints should be unaffected.
Dec 12, 20:24 UTC
Update - Error rate has increased. Our Model Hub Team is working towards restoring normal operations.
Dec 12, 20:09 UTC
Investigating - We are currently investigating increased error count in our AI Model Hub.
Dec 12, 19:27 UTC
Dec 11, 2025
SDN Version Upgrade
Completed - The scheduled maintenance has been completed.
Dec 11, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 18:00 UTC
Scheduled - We will be performing a scheduled upgrade of the network management software (SDN) for our server infrastructure. This maintenance will bring our systems to the latest stable version to ensure optimal performance.

This maintenance might cause an interruption of network connectivity for up to 1 (one) minute per processed host server. If you have virtual machines or services that are hosted on various hosts, you might experience multiple instances of this service disruption
Dec 5, 19:37 UTC
Dec 10, 2025
SDN Version Upgrade
Completed - The scheduled maintenance has been completed.
Dec 10, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 18:00 UTC
Scheduled - We will be performing a scheduled upgrade of the network management software (SDN) for our server infrastructure. This maintenance will bring our systems to the latest stable version to ensure optimal performance.

This maintenance might cause an interruption of network connectivity for up to 1 (one) minute per processed host server. If you have virtual machines or services that are hosted on various hosts, you might experience multiple instances of this service disruption
Dec 5, 19:36 UTC
Cloud Panel Maintenance
Completed - The scheduled maintenance has been completed.
Dec 10, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 06:00 UTC
Scheduled - We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.
Availability and accessibility of your Private Cloud resources will remain unaffected.
Dec 6, 10:06 UTC
Dec 9, 2025
SDN Version Upgrade
Completed - The scheduled maintenance has been completed.
Dec 9, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 18:00 UTC
Scheduled - We will be performing a scheduled upgrade of the network management software (SDN) for our server infrastructure. This maintenance will bring our systems to the latest stable version to ensure optimal performance.

This maintenance might cause an interruption of network connectivity for up to 1 (one) minute per processed host server. If you have virtual machines or services that are hosted on various hosts, you might experience multiple instances of this service disruption
Dec 5, 19:34 UTC
Dec 8, 2025
SDN Version Upgrade
Completed - The scheduled maintenance has been completed.
Dec 8, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 18:00 UTC
Scheduled - We will be performing a scheduled upgrade of the network management software (SDN) for our server infrastructure. This maintenance will bring our systems to the latest stable version to ensure optimal performance.

This maintenance might cause an interruption of network connectivity for up to 1 (one) minute per processed host server. If you have virtual machines or services that are hosted on various hosts, you might experience multiple instances of this service disruption
Dec 5, 19:32 UTC
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Managed Kubernetes Maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 16:00 UTC
Scheduled - We would like to inform you that a regular maintenance of the Managed Kubernetes is due to be carried out.

During the maintenance, the provisioning engine for the Kubernetes resources could be affected, so you might be unable to perform any changes to your clusters and nodepools either via DCD or API.

All other services are expected to continue to operate normally. The availability and accessibility of your clusters and nodepools will remain unaffected.
Nov 25, 12:52 UTC
Increased error rate for Object Storage in FRA
Resolved - Error Rate is back to baseline. We are working on permanent performance improvements
Dec 4, 00:50 UTC
Identified - We have identified a performance issue regarding the metadata engine. The team is currently evaluating mitigation strategies to reduce the error count while maintaining system stability.
Dec 3, 22:11 UTC
Investigating - We are currently investigating increased error rates for our Object Storage in FRA
Dec 3, 21:37 UTC
Dec 3, 2025
Managed Kubernetes Maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 16:00 UTC
Scheduled - We would like to inform you that a regular maintenance of the Managed Kubernetes is due to be carried out.

During the maintenance, connections to your cluster's kube-apiserver might occasionally become slow, possibly also requiring a retry.

Kubernetes resources could also be affected, meaning you might not be able to make changes to your clusters or nodepools, either via the DCD or the API.
Nov 25, 12:56 UTC
Cloud Panel Maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 06:00 UTC
Scheduled - We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.
Availability and accessibility of your Private Cloud resources will remain unaffected.
Nov 28, 16:00 UTC
Dec 2, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage