Technical Issues with Support Phone System

Incident Report for IONOS CLOUD

Identified

We are currently experiencing intermittent issues with our phone system, which may prevent our agents from connecting to incoming calls. We are actively working with our vendor to resolve this as quickly as possible. If you are unable to reach the team by phone, please open a ticket via email or the DCD Support form.

Posted Oct 14, 2026 - 16:12 UTC

This incident affects: Cloud Support.