Network packet loss and limited DCD functionality
Incident
Report for IONOS Cloud
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Identified
We are writing to inform you that we are experiencing connection issues in one of our Frankfurt data centers .
Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources.
We will inform you as soon as the functionality has been restored.
Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources.
We will inform you as soon as the functionality has been restored.
This incident affected: APIs and Frontends (Data Center Designer (DCD)) and Location DE/FRA (Compute, Cubes, Network, Managed Kubernetes, Provisioning).