Status Cloud Computing

Network packet loss

Incident Report for IONOS Cloud

Resolved

This incident has been resolved.

Posted Aug 07, 2025 - 17:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 06, 2025 - 13:03 UTC

Investigating

We are currently experiencing sporadic connection issues and substantial delays on packet delivery.

Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources.

Posted Aug 06, 2025 - 10:36 UTC

This incident affected: Location DE/TXL (Network).