Issues with Support Phone Availability

Incident Report for IONOS CLOUD

Identified

We are currently experiencing intermittent issues with our phone availability, which may prevent our agents from connecting to incoming calls. We are actively working to resolve this as soon as possible.
If you are unable to reach the team by phone, please open a ticket via email or the DCD Support form.

Posted Oct 22, 2026 - 12:36 UTC

This incident affects: Cloud Support.