Intermittent access issues across multiple Cloud services

Incident Report for IONOS CLOUD

Monitoring

The DNS resolution issue has been resolved. All Cloud services are recovering. We are monitoring to confirm full restoration across all affected components.

Posted Oct 30, 2026 - 09:55 UTC

Investigating

We are currently experiencing DNS resolution issues affecting access to multiple Cloud services. Existing workloads and running virtual machines are not affected. We are working with the responsible team to resolve the issue as quickly as possible and will provide an update shortly.

Posted Oct 30, 2026 - 09:45 UTC

This incident affects: APIs and Frontends (Data Center Designer (DCD), Cloud API) and Global Services (CloudDNS, Monitoring as a Service (MaaS), Content Delivery Network (CDN)).