Incident: Load Balancers

Status Cloud Computing

Incident Report for IONOS Cloud

Resolved

This incident has been resolved.

Posted Sep 03, 2024 - 09:10 UTC

Update

Monitoring showed no further issues.

Posted Aug 28, 2024 - 15:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 28, 2024 - 10:40 UTC

Update

We are continuing to work on a fix for that issue.

Posted Aug 28, 2024 - 04:45 UTC

Identified

We are experiencing problems with several load balancers.
For the affected load balancers, traffic is not being routed properly.

We are working on a fix.

(Please note that this only affects certain application load balancers (ALB) and network load balancers (NLB) — and no other network-related services).

Posted Aug 27, 2024 - 14:55 UTC

This incident affected: Location DE/FKB (Network), Location US/EWR (Network), Location US/LAS (Network), Location US/MCI (Network), Location DE/TXL (Network), Location DE/FRA (Network), Location GB/LHR (Network), Location ES/VIT (Network), and Location FR/PAR (Network).