Limited access to provisioning services in Karlsruhe

Incident Report for IONOS Cloud

Resolved

This incident has been resolved.
Posted Jun 02, 2023 - 09:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 02, 2023 - 07:36 UTC

Investigating

Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API.

Occasionally, connections may be lost in the direction of the Data Center Designer.

We will inform you as soon as the functionality has been restored.
Posted Jun 02, 2023 - 06:58 UTC
This incident affected: APIs and Frontends (Data Center Designer (DCD), Cloud API, Billing API, Reseller API, Activity Log API) and Location DE/FKB (Provisioning).