Status Cloud Computing

Limited access to provisioning services in Frankfurt

Incident Report for IONOS Cloud

Resolved

This incident has been resolved.

Posted Apr 15, 2025 - 14:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 15, 2025 - 13:05 UTC

Identified

Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API for resources hosted in Frankfurt.

Availability and accessibility of your virtual data center resources will remain unaffected.
We will inform you as soon as the functionality has been restored.

Posted Apr 15, 2025 - 12:02 UTC

This incident affected: APIs and Frontends (Data Center Designer (DCD), Cloud API) and Location DE/FRA (Provisioning).