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S3: Increased error count in eu-central-1

Incident Report for IONOS Cloud

Resolved

As error rates have dropped and no more anomalies are being observed, we are marking this incident as resolved. Our Object Storage team is preparing a Root Cause Analysis that will be published here once it is finalized
Posted Apr 21, 2026 - 17:02 UTC

Monitoring

We are currently seeing error rates dropping and are monitoring the situation closely.
Posted Apr 21, 2026 - 14:04 UTC

Identified

Our engineering team has identified a localized resource contention issue on several storage nodes, which is resulting in increased latency for some users. Maintenance is underway across the affected storage cluster to restore optimal performance levels.
Posted Apr 21, 2026 - 10:47 UTC

Update

We are continuing to investigate this issue.
Posted Apr 21, 2026 - 07:38 UTC

Investigating

We are currently investigating increased error rates for S3 buckets located in eu-central-1

Affected services: Object Storage
Location: Location DE/FRA
Posted Apr 21, 2026 - 07:37 UTC
This incident affected: Location DE/FRA (Object Storage).
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