Cloud Support: Telephone Support reduced capacity

Incident Report for IONOS CLOUD

Resolved

We are marking this note as resolved.

Posted Oct 07, 2026 - 09:18 UTC

Identified

There may be periods of increased waiting times when calling IONOS Cloud Support by phone.
We ask Customers and Partners to contact Cloud Support via the DCD Form or Email, instead.
Thank you.

Posted Oct 02, 2026 - 13:55 UTC

This incident affected: Cloud Support.