S3 Object Storage: Issues in Frankfurt

Status Cloud Computing

Incident Report for IONOS Cloud

Resolved

Since the incident was resolved, monitoring has shown no further incidents.

Posted Nov 19, 2024 - 17:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 19, 2024 - 16:42 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 19, 2024 - 16:37 UTC

Update

Only location Frankfurt am Main is affected:
S3 — higher error rates (5xx)

Posted Nov 19, 2024 - 16:15 UTC

Update

Only location Frankfurt am Main is affected:
S3 — higher error rates (5xx)

Posted Nov 19, 2024 - 16:15 UTC

Update

At the moment, we see a higher rate of failing S3 Object Storage requests.
Customers may see Errors 5XX or similar.

We are investigating.

Posted Nov 19, 2024 - 16:05 UTC

Investigating

At the moment, we see a higher rate of failing S3 Object Storage requests.
Customers may see Errors 5XX or similar.

We are investigating.

Posted Nov 19, 2024 - 16:05 UTC

This incident affected: Location DE/FRA (Object Storage).