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S3 Object Storage: Issues in Frankfurt

Incident Report for IONOS Cloud

Resolved

Since the incident was resolved, monitoring has shown no further incidents.
Posted Nov 19, 2024 - 17:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 19, 2024 - 16:42 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 19, 2024 - 16:37 UTC

Update

Only location Frankfurt am Main is affected:
S3 — higher error rates (5xx)
Posted Nov 19, 2024 - 16:15 UTC

Update

Only location Frankfurt am Main is affected:
S3 — higher error rates (5xx)
Posted Nov 19, 2024 - 16:15 UTC

Update

At the moment, we see a higher rate of failing S3 Object Storage requests.
Customers may see Errors 5XX or similar.

We are investigating.
Posted Nov 19, 2024 - 16:05 UTC

Investigating

At the moment, we see a higher rate of failing S3 Object Storage requests.
Customers may see Errors 5XX or similar.

We are investigating.
Posted Nov 19, 2024 - 16:05 UTC
This incident affected: Location DE/FRA (Object Storage).
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