Connectivity issues in TXL/FRA2
Incident
Report for IONOS Cloud
Resolved
We are marking this incident as resolved. We will share a root cause analysis as soon as it is compiled.
Monitoring
We are marking FRA2 as operational. Services that were marked as affected (IAM) report full availability again.
We are investigating the incident as two separate incidents that happened at the same time.
A internal monitoring system degradation in TXL with no customer facing impact, as well as a suspected DNS issue in FRA2 that temporarily affected IAM services.
We consider both incidents resolved and are monitoring all involved systems for anomalies.
We are investigating the incident as two separate incidents that happened at the same time.
A internal monitoring system degradation in TXL with no customer facing impact, as well as a suspected DNS issue in FRA2 that temporarily affected IAM services.
We consider both incidents resolved and are monitoring all involved systems for anomalies.
Identified
We are currently investigating a service degradation in our internal monitoring setup in TXL.
We do not currently see evidence for customer facing issues in TXL, so we are making TXL as operational again for now.
We are currently investigating a potential DNS issue in FRA2 and will keep you informed about it here.
We do not currently see evidence for customer facing issues in TXL, so we are making TXL as operational again for now.
We are currently investigating a potential DNS issue in FRA2 and will keep you informed about it here.
Investigating
We are currently investigating connectivity issues in our TXL and FRA2 datacenter.
This incident affected: Location DE/TXL (Network) and Location DE/FRA/2 (Network).