Load Balancer and NAT Gateway restrictions

Status Cloud Computing

Incident Report for IONOS Cloud

Resolved

This incident has been resolved.

Posted Sep 07, 2024 - 17:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 06, 2024 - 19:22 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 06, 2024 - 18:54 UTC

Investigating

Currently, we are experiencing increased provisioning times involving our NAT Gateways, and Network and Application Load Balancers.

While we continue to investigate this, it might be necessary to disable the creation and editing of the above components for periods of time.

Please note that existing NAT Gateways and Load Balancers will continue to run unaffected, and as configured.

We will inform you as soon as this functionality has been restored.

Posted Sep 06, 2024 - 14:45 UTC

This incident affected: Location DE/FKB (Network), Location US/EWR (Network), Location US/LAS (Network), Location US/MCI (Network), Location DE/TXL (Network), Location DE/FRA (Network), Location GB/LHR (Network), Location ES/VIT (Network), and Location FR/PAR (Network).