Billing API for Resellers temporarily unusable
Incident
Report for IONOS Cloud
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
We have investigated the cause of the Billing API's authentication problems when using reseller account.
A fix will be provided tomorrow morning during the previously announced Provisioning maintenance window (i.e., 07:00 to 09:00 UTC, 06-Mar-2024).
No data has been affected, and access to the Billing API for non-reseller accounts continues to work as expected.
A fix will be provided tomorrow morning during the previously announced Provisioning maintenance window (i.e., 07:00 to 09:00 UTC, 06-Mar-2024).
No data has been affected, and access to the Billing API for non-reseller accounts continues to work as expected.
This incident affected: APIs and Frontends (Billing API).