Billing API for Resellers temporarily unusable
Incident Report for IONOS Cloud
This incident has been resolved.
Posted Mar 06, 2024 - 10:29 UTC
A fix has been implemented and we are monitoring the results.
Posted Mar 06, 2024 - 06:52 UTC
We have investigated the cause of the Billing API's authentication problems when using reseller account.

A fix will be provided tomorrow morning during the previously announced Provisioning maintenance window (i.e., 07:00 to 09:00 UTC, 06-Mar-2024).

No data has been affected, and access to the Billing API for non-reseller accounts continues to work as expected.
Posted Mar 05, 2024 - 11:47 UTC
This incident affected: APIs and Frontends (Billing API).