Provisioning of MongoDB Playground and Business Edition Clusters unavailable

Incident Report for IONOS Cloud

Investigating

MongoDB Playground and Business Edition clusters are currently not available for provisioning in de/fra/2 (Frankfurt East). This is due to a capacity limitation in that location that prevents these cluster types from being created reliably, and it is expected to persist for the time being. We will update this status page as soon as this limitation is lifted.

As an alternative, you can:
- Provision your Playground or Business Edition cluster in another available location, or
- Use MongoDB Enterprise Edition, which remains available in Frankfurt East.

Posted Jun 12, 2026 - 15:46 UTC

This incident affects: Global Services (Database as a Service (DBaaS)) and Location DE/FRA/2 (Provisioning).