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Network Issues (Frankfurt)
Incident Report for IONOS Cloud
Resolved
Monitoring showed no further issues
Posted Nov 28, 2024 - 23:00 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 27, 2024 - 16:22 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 27, 2024 - 15:38 UTC
Investigating
We are writing to inform you that we have been experiencing connection issues and substantial delays on packet delivery in some Frankfurt VDCs.

Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources.

We will inform you as soon as the functionality has been restored.
Posted Nov 27, 2024 - 13:41 UTC
This incident affected: Location DE/FRA (Network).
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