Provisioning: Degraded Performance in Job Processing

Incident Report for IONOS Cloud

Resolved

We are resolving this incident as provisioning performance has fully normalized.

Posted Jun 19, 2026 - 16:32 UTC

Monitoring

Provisioning is currently operating as expected, and we are closely monitoring the system.
Our team is continuing to investigate the root cause of the earlier performance degradation.

Posted Jun 18, 2026 - 17:46 UTC

Investigating

We are currently investigating instances of performance degradation in job processing. Our Provisioning Team is currently investigating the root cause of these events.
Customers might see delays and errors in provisioning job processing.

Posted Jun 18, 2026 - 17:20 UTC

This incident affected: Location FR/PAR (Provisioning), Location US/MCI (Provisioning), Location DE/TXL (Provisioning), Location DE/FRA (Provisioning), Location GB/LHR (Provisioning), Location ES/VIT (Provisioning), Location GB/BHX (Provisioning), Location DE/FRA/2 (Provisioning), Location DE/FKB (Provisioning), Location US/EWR (Provisioning), and Location US/LAS (Provisioning).