Partial Connectivity Degradation to Control Plane Affecting Kubernetes Operations

Incident Report for IONOS CLOUD

Resolved

This incident has been resolved.
Posted Sep 29, 2026 - 14:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 29, 2026 - 11:07 UTC

Update

Our engineering team has identified the root cause of the Kubernetes service degradation and is actively working to restore full functionality. Customer workloads in affected locations may be experiencing disruptions, including unavailability of running services. Cluster management operations -- deploying, scaling, and accessing the Kubernetes API -- are also impacted. We will provide another update within 30 minutes.
Posted Sep 29, 2026 - 09:47 UTC

Update

Our engineering team has identified the root cause of the Kubernetes service degradation and is actively working to restore full functionality. Customer workloads in affected locations may be experiencing disruptions, including unavailability of running services. Cluster management operations -- deploying, scaling, and accessing the Kubernetes API -- are also impacted. We will provide another update within 60 minutes.
Posted Sep 29, 2026 - 09:42 UTC

Identified

Customers may experience connection problems to the control plane and degraded functionality of kubernetes
Posted Sep 29, 2026 - 07:48 UTC
This incident affected: Location FR/PAR (Managed Kubernetes), Location US/MCI (Managed Kubernetes), Location DE/TXL (Managed Kubernetes), Location DE/FRA (Managed Kubernetes), Location GB/LHR (Managed Kubernetes), Location US/EWR (Managed Kubernetes), Location US/LAS (Managed Kubernetes), Location ES/VIT (Managed Kubernetes), and Location GB/BHX (Managed Kubernetes).