Object Storage Service Restrictions: New keys can not be created

Incident Report for IONOS Cloud

Resolved

The Object Storage key creation is fixed, so new keys can be created and used.

Posted May 06, 2026 - 06:00 UTC

Monitoring

Object Storage key creation is back working, you can create new access keys now.
However, we keep monitoring the behaviour.

Posted May 05, 2026 - 14:36 UTC

Investigating

We are currently investigating a general problem with our Object Storage Access Key creation.
Currently, all new key creations are failing, so new keys can not be used.
Old working keys are not affected, they are working as usual.

Please be aware that the DCD frontend doesn't always reflect the key state properly,
so to request the correct key status, please use the API.

Posted May 05, 2026 - 07:47 UTC

This incident affected: Location DE/TXL (Object Storage), Location DE/FRA (Object Storage), Location ES/VIT (Object Storage), and Location DE/FRA/2 (Object Storage).