Update - We are actively working to resolve an S3 object‑storage latency issue. While customer API response times have improved, we are aiming to restore internal latency to its normal baseline. We are performing system maintenance and continuously monitoring performance to ensure a full resolution. We will keep you informed of our progress.
Oct 16, 2025 - 00:54 UTC
Oct 16, 2025 - 00:54 UTC
Identified - We are working to resolve an issue affecting the performance of our S3 Object Storage. Our team has identified a potential solution which has significantly improved response times in our initial tests.
We are currently implementing this solution across our storage systems and are closely monitoring the improvements. We are dedicated to ensuring the best possible experience for our users and will keep you informed of our progress.
Oct 15, 2025 - 15:53 UTC
We are currently implementing this solution across our storage systems and are closely monitoring the improvements. We are dedicated to ensuring the best possible experience for our users and will keep you informed of our progress.
Oct 15, 2025 - 15:53 UTC
Investigating - We are currently addressing a performance degradation within our cloud storage service, specifically impacting metadata operations. This has resulted in elevated latency, which we are actively working to mitigate.
Our engineering teams are investigating the underlying causes, with initial assessments pointing to inefficiencies in our data management layer. We are exploring multiple resolution strategies, including system optimization and potential architectural adjustments, in collaboration with external experts.
While immediate measures are being implemented, a complete resolution is in progress. We are committed to restoring optimal service performance and will provide further updates as our investigation and remediation efforts advance.
Oct 15, 2025 - 12:10 UTC
Our engineering teams are investigating the underlying causes, with initial assessments pointing to inefficiencies in our data management layer. We are exploring multiple resolution strategies, including system optimization and potential architectural adjustments, in collaboration with external experts.
While immediate measures are being implemented, a complete resolution is in progress. We are committed to restoring optimal service performance and will provide further updates as our investigation and remediation efforts advance.
Oct 15, 2025 - 12:10 UTC
Monitoring - We are currently running maintenance to restore the performance of the service. You might still see degraded performance until the maintenance is fully completed,.
Oct 10, 2025 - 11:59 UTC
Oct 10, 2025 - 11:59 UTC
Investigating - We are currently investigating an increased number of upload and download errors in the use of our Object Storage in the 'eu-central-3' region.
Oct 09, 2025 - 12:38 UTC
Oct 09, 2025 - 12:38 UTC
Cloud Support
?
Operational
Location DE/FKB
?
Operational
Compute
Operational
Storage
Operational
Network
Operational
Managed Kubernetes
Operational
Supporting Services
?
Operational
Provisioning
Operational
Private Cloud
Operational
Logging Service
Operational
Location DE/FRA
?
Operational
Compute
Operational
Cubes
Operational
Storage
Operational
Network
Operational
Managed Kubernetes
Operational
Supporting Services
?
Operational
Provisioning
Operational
Object Storage
Operational
Logging Service
Operational
Location DE/FRA/2
?
Operational
Compute
Operational
Cubes
Operational
Storage
Operational
Network
Operational
Managed Kubernetes
Operational
Supporting Services
?
Operational
Provisioning
Operational
Object Storage
Operational
Logging Service
Operational
Location DE/TXL
?
Degraded Performance
Compute
Operational
Cubes
Operational
Storage
Operational
Network
Operational
Managed Kubernetes
Operational
Supporting Services
?
Operational
Provisioning
Operational
Object Storage
Degraded Performance
Private Cloud
Operational
Logging Service
Operational
Location ES/VIT
?
Operational
Compute
Operational
Cubes
Operational
Storage
Operational
Network
Operational
Managed Kubernetes
Operational
Supporting Services
?
Operational
Provisioning
Operational
Object Storage
Operational
Logging Service
Operational
Location FR/PAR
Operational
Compute
Operational
Storage
Operational
Cubes
Operational
Managed Kubernetes
Operational
Provisioning
Operational
Supporting Services
?
Operational
Network
Operational
Logging Service
Operational
Location GB/BHX
Operational
Compute
Operational
Cubes
Operational
Storage
Operational
Network
Operational
Managed Kubernetes
Operational
Supporting Services
Operational
Provisioning
Operational
Logging Service
Operational
Location GB/GLO
Operational
Private Cloud
Operational
Location GB/LHR
?
Operational
Compute
Operational
Cubes
Operational
Storage
Operational
Network
Operational
Managed Kubernetes
Operational
Supporting Services
?
Operational
Provisioning
Operational
Logging Service
Operational
Location US/EWR
?
Operational
Compute
Operational
Storage
Operational
Network
Operational
Managed Kubernetes
Operational
Supporting Services
?
Operational
Provisioning
Operational
Logging Service
Operational
Location US/LAS
?
Operational
Compute
Operational
Storage
Operational
Network
Operational
Managed Kubernetes
Operational
Supporting Services
?
Operational
Provisioning
Operational
Logging Service
Operational
Location US/MCI
?
Operational
Compute
Operational
Storage
Operational
Network
Operational
Managed Kubernetes
Operational
Provisioning
Operational
Supporting Services
?
Operational
Logging Service
Operational
APIs and Frontends
Operational
Data Center Designer (DCD)
?
Operational
Cloud API
?
Operational
Billing API
Operational
Reseller API
Operational
Activity Log API
?
Operational
Global Services
Operational
Backup Service
Operational
CloudDNS
Operational
Database as a Service (DBaaS)
?
Operational
Monitoring as a Service (MaaS)
Operational
Content Delivery Network (CDN)
?
Operational
AI Model Hub
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance