All Systems Operational

Cloud Support ? Operational
Location DE/FKB ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Private Cloud Operational
Logging Service Operational
Location DE/FRA ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Object Storage Operational
Logging Service Operational
Location DE/TXL ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Object Storage Operational
Private Cloud Operational
Logging Service Operational
Location ES/VIT ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Object Storage Operational
Logging Service Operational
Location FR/PAR Operational
Compute Operational
Storage Operational
Cubes Operational
Managed Kubernetes Operational
Provisioning Operational
Supporting Services ? Operational
Network Operational
Logging Service Operational
Location GB/GLO Operational
Private Cloud Operational
Location GB/LHR ? Operational
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Logging Service Operational
Location US/EWR ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Logging Service Operational
Location US/LAS ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Supporting Services ? Operational
Provisioning Operational
Logging Service Operational
Location US/MCI ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Provisioning Operational
Supporting Services ? Operational
Logging Service Operational
APIs and Frontends Operational
Data Center Designer (DCD) ? Operational
Cloud API ? Operational
Billing API Operational
Reseller API Operational
Activity Log API ? Operational
Global Services Operational
Backup Service Operational
CloudDNS Operational
Database as a Service (DBaaS) ? Operational
Monitoring as a Service (MaaS) Operational
Content Delivery Network (CDN) ? Operational
AI Model Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cloud Panel Maintenance Jul 23, 2025 05:00-06:30 UTC

We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.
Availability and accessibility of your Private Cloud resources will remain unaffected.

Posted on Jul 18, 2025 - 14:04 UTC

Network maintenance Jul 24, 2025 16:00-18:00 UTC

We would like to inform you that regular maintenance of the network is due to be carried out.

There is a very rare chance that in exceptional cases you might experience limited packet loss for up to 1 minute.

All other services are expected continuing to operate normally. Availability and accessibility of your virtual data center resources will remain unaffected.

Posted on Jul 16, 2025 - 14:14 UTC
Jul 18, 2025

No incidents reported today.

Jul 17, 2025
Resolved - This incident has been resolved.
Jul 17, 10:34 UTC
Update - A fix has been implemented and we are monitoring the results.
Jul 17, 09:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results
Jul 17, 09:12 UTC
Investigating - Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API.

Occasionally, connections may be lost in the direction of the Data Center Designer.

Availability and accessibility of your virtual data center resources will remain unaffected.
We will inform you as soon as the functionality has been restored.

Jul 17, 08:40 UTC
Resolved - This incident has been resolved.
Jul 17, 10:32 UTC
Monitoring - The fix has been implemented and we are monitoring the results.
Jul 15, 16:40 UTC
Update - A potential fix has been identified, but customers may experience intermittent network connectivity problems until the fix has been rolled out.
Jul 15, 10:24 UTC
Identified - Customers may experience connection problems to the control plane and degraded functionality of kubernetes
Jul 14, 09:30 UTC
Jul 16, 2025
Completed - The scheduled maintenance has been completed.
Jul 16, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 08:00 UTC
Scheduled - We would like to inform you that a regular maintenance of the Managed Kubernetes is due to be carried out.

During the maintenance, connections to your cluster's kube-apiserver might occasionally become slow, possibly also requiring a retry.

Kubernetes resources could also be affected, meaning you might not be able to make changes to your clusters or nodepools, either via the DCD or the API.

Jul 10, 14:18 UTC
Completed - The scheduled maintenance has been completed.
Jul 16, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 05:00 UTC
Scheduled - We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.
Availability and accessibility of your Private Cloud resources will remain unaffected.

Jul 11, 14:09 UTC
Jul 15, 2025
Jul 14, 2025
Jul 13, 2025
Resolved - This incident has been resolved.
Jul 13, 10:30 UTC
Monitoring - The fix has been implemented and we are monitoring the results.
Jul 13, 08:15 UTC
Identified - We are currently investigating an issue affecting Postgres instances hosted in our Berlin data center.

Our team is working to resolve the issue as quickly as possible. However, in order to apply the necessary fix, some instances (primarily those without replicas) may experience brief downtimes of up to 5 minutes. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore full functionality.

Jul 13, 07:16 UTC
Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Completed - The scheduled maintenance has been completed.
Jul 8, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 16:00 UTC
Scheduled - We would like to inform you that regular maintenance of the network is due to be carried out.

There is a very rare chance that in exceptional cases you might experience limited packet loss for up to 1 minute.

All other services are expected continuing to operate normally. Availability and accessibility of your virtual data center resources will remain unaffected.

Jul 3, 14:38 UTC
Jul 7, 2025
Completed - The scheduled maintenance has been completed.
Jul 7, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 18:30 UTC
Scheduled - We would like to inform you that regular maintenance on our IONOS cloud backup service is due to be carried out.

The backup console will not be available during the maintenance, scheduled backups will be delayed.

Jun 25, 12:18 UTC
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.