IONOS Cloud Status

Update - We have developed a long term fix. It is currently in testing and will be rolled out over the coming days.
Sep 12, 2025 - 11:54 UTC

Identified - We are seeing a new increase in degraded performance and are investigating.
Sep 05, 2025 - 10:55 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 02, 2025 - 14:31 UTC

Update - We are continuing to work on a fix and are currently testing solutions to resolve the issue.
Sep 01, 2025 - 13:31 UTC

Identified - The issue has been identified and a fix is being implemented.
Aug 29, 2025 - 09:42 UTC

Investigating - We are currently investigating degraded performance towards our Object Storage Service in eu-central-3 (Berlin, Germany).
Aug 28, 2025 - 12:47 UTC

Cloud Support Operational

Location DE/FKB Operational

Compute Operational

Storage Operational

Network Operational

Managed Kubernetes Operational

Supporting Services Operational

Provisioning Operational

Private Cloud Operational

Logging Service Operational

Location DE/FRA Operational

Compute Operational

Cubes Operational

Storage Operational

Network Operational

Managed Kubernetes Operational

Supporting Services Operational

Provisioning Operational

Object Storage Operational

Logging Service Operational

Location DE/FRA/2 Operational

Compute Operational

Cubes Operational

Storage Operational

Network Operational

Managed Kubernetes Operational

Supporting Services Operational

Provisioning Operational

Object Storage Operational

Logging Service Operational

Location DE/TXL Degraded Performance

Compute Operational

Cubes Operational

Storage Operational

Network Operational

Managed Kubernetes Operational

Supporting Services Operational

Provisioning Operational

Object Storage Degraded Performance

Private Cloud Operational

Logging Service Operational

Location ES/VIT Operational

Compute Operational

Cubes Operational

Storage Operational

Network Operational

Managed Kubernetes Operational

Supporting Services Operational

Provisioning Operational

Object Storage Operational

Logging Service Operational

Location FR/PAR Operational

Compute Operational

Storage Operational

Cubes Operational

Managed Kubernetes Operational

Provisioning Operational

Supporting Services Operational

Network Operational

Logging Service Operational

Location GB/BHX Operational

Compute Operational

Cubes Operational

Storage Operational

Network Operational

Managed Kubernetes Operational

Supporting Services Operational

Provisioning Operational

Logging Service Operational

Location GB/GLO Operational

Private Cloud Operational

Location GB/LHR Operational

Compute Operational

Cubes Operational

Storage Operational

Network Operational

Managed Kubernetes Operational

Supporting Services Operational

Provisioning Operational

Logging Service Operational

Location US/EWR Operational

Compute Operational

Storage Operational

Network Operational

Managed Kubernetes Operational

Supporting Services Operational

Provisioning Operational

Logging Service Operational

Location US/LAS Operational

Compute Operational

Storage Operational

Network Operational

Managed Kubernetes Operational

Supporting Services Operational

Provisioning Operational

Logging Service Operational

Location US/MCI Operational

Compute Operational

Storage Operational

Network Operational

Managed Kubernetes Operational

Provisioning Operational

Supporting Services Operational

Logging Service Operational

APIs and Frontends Operational

Data Center Designer (DCD) Operational

Cloud API Operational

Billing API Operational

Reseller API Operational

Activity Log API Operational

Global Services Operational

Backup Service Operational

CloudDNS Operational

Database as a Service (DBaaS) Operational

Monitoring as a Service (MaaS) Operational

Content Delivery Network (CDN) Operational

AI Model Hub Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

Unresolved incident: Object Storage Service Restrictions.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

Sep 4, 2025

No incidents reported.

Sep 3, 2025

Managed Kubernetes Maintenance

Completed - The scheduled maintenance has been completed.
Sep 3, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 3, 09:05 UTC

Scheduled - We would like to inform you that a regular maintenance of the Managed Kubernetes is due to be carried out.

During the maintenance, connections to your cluster's kube-apiserver might occasionally become slow, possibly also requiring a retry. Additionally, services exposed via LoadBalancer may experience brief routing delays or temporary disruptions.
Sep 3, 08:59 UTC

Cloud Panel Maintenance

Completed - The scheduled maintenance has been completed.
Sep 3, 06:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 05:00 UTC

Scheduled - We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.
Availability and accessibility of your Private Cloud resources will remain unaffected.
Aug 29, 11:09 UTC

Sep 2, 2025

Network Problems

Resolved - This incident has been resolved.
Sep 2, 16:59 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 16:07 UTC

Investigating - We are writing to inform you that we have been experiencing sporadic connection issues and substantial delays on packet delivery.

Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources.

We will inform you as soon as the functionality has been restored.
Sep 1, 15:12 UTC

Sep 1, 2025