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Restrictions with Kubernetes API
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 01, 2025 - 09:44 UTC
Investigating - We are currently investigating an issue with the IONOS Cloud Kubernetes API.
As of now you are unable to perform any changes to your clusters and nodepools either via DCD or API.
Apr 01, 2025 - 07:58 UTC
Cloud Support ? Operational
Location DE/FKB ? Degraded Performance
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Degraded Performance
Supporting Services ? Operational
Provisioning Operational
Private Cloud Operational
Logging Service Operational
Location DE/FRA ? Degraded Performance
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Degraded Performance
Supporting Services ? Operational
Provisioning Operational
Object Storage Operational
Logging Service Operational
Location DE/TXL ? Degraded Performance
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Degraded Performance
Supporting Services ? Operational
Provisioning Operational
Object Storage Operational
Private Cloud Operational
Logging Service Operational
Location ES/VIT ? Degraded Performance
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Degraded Performance
Supporting Services ? Operational
Provisioning Operational
Object Storage Operational
Logging Service Operational
Location FR/PAR Operational
Compute Operational
Storage Operational
Cubes Operational
Managed Kubernetes Operational
Provisioning Operational
Supporting Services ? Operational
Network Operational
Logging Service Operational
Location GB/GLO Operational
Private Cloud Operational
Location GB/LHR ? Degraded Performance
Compute Operational
Cubes Operational
Storage Operational
Network Operational
Managed Kubernetes Degraded Performance
Supporting Services ? Operational
Provisioning Operational
Logging Service Operational
Location US/EWR ? Degraded Performance
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Degraded Performance
Supporting Services ? Operational
Provisioning Operational
Logging Service Operational
Location US/LAS ? Degraded Performance
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Degraded Performance
Supporting Services ? Operational
Provisioning Operational
Logging Service Operational
Location US/MCI ? Operational
Compute Operational
Storage Operational
Network Operational
Managed Kubernetes Operational
Provisioning Operational
Supporting Services ? Operational
Logging Service Operational
APIs and Frontends Operational
Data Center Designer (DCD) ? Operational
Cloud API ? Operational
Billing API Operational
Reseller API Operational
Activity Log API ? Operational
Global Services Operational
Backup Service Operational
CloudDNS Operational
Database as a Service (DBaaS) ? Operational
Monitoring as a Service (MaaS) Operational
Content Delivery Network (CDN) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance of the Backup service Apr 7, 2025 18:30-22:30 UTC

We would like to inform you that regular maintenance on our IONOS cloud backup service is due to be carried out.

The backup console will not be available during the maintenance, scheduled backups will be delayed.
Posted on Mar 18, 2025 - 07:58 UTC

Maintenance of the Backup service Apr 9, 2025 20:00-23:00 UTC

We would like to inform you that regular maintenance on our IONOS cloud backup service is due to be carried out.

The backup console will not be available during the maintenance, scheduled backups will be delayed.
Posted on Mar 18, 2025 - 08:05 UTC
Apr 2, 2025

No incidents reported today.

Apr 1, 2025
Load Balancer and NAT Gateway restrictions
Resolved - This incident has been resolved.
Apr 1, 13:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 1, 10:06 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 1, 08:05 UTC
Investigating - Currently, we are experiencing increased provisioning times involving our NAT Gateways, and Network and Application Load Balancers.

Please note that existing NAT Gateways and Load Balancers will continue to run unaffected, and as configured.

We will inform you as soon as this functionality has been restored.
Mar 31, 17:48 UTC
Mar 31, 2025
Managed Kubernetes Maintenance
Completed - The scheduled maintenance has been completed.
Mar 31, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 07:00 UTC
Scheduled - We would like to inform you that a regular maintenance of the Managed Kubernetes is due to be carried out.

During the maintenance, the provisioning engine for the Kubernetes resources could be affected, so you might be unable to perform any changes to your clusters and nodepools.

All other services are expected to continue to operate normally. The availability and accessibility of your clusters and nodepools will remain unaffected.
Mar 26, 15:25 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Network maintenance
Completed - The scheduled maintenance has been completed.
Mar 28, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 19:00 UTC
Update - We would like to inform you that regular maintenance of the network is due to be carried out.

There is a very rare chance that in exceptional cases you might experience limited packet loss for up to 60 seconds.

All other services are expected continuing to operate normally. Availability and accessibility of your virtual data center resources will remain unaffected.

We adjusted the timeframe.
Mar 25, 16:58 UTC
Scheduled - We would like to inform you that regular maintenance of the network is due to be carried out.

There is a very rare chance that in exceptional cases you might experience limited packet loss for up to 60 seconds.

All other services are expected continuing to operate normally. Availability and accessibility of your virtual data center resources will remain unaffected.
Mar 24, 18:07 UTC
Mar 27, 2025
Mar 26, 2025
Network maintenance
Completed - The scheduled maintenance has been completed.
Mar 26, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 09:00 UTC
Update - We would like to inform you that regular maintenance of the network is due to be carried out.

There is a very rare chance that in exceptional cases you might experience limited packet loss for up to 60 seconds.

All other services are expected continuing to operate normally. Availability and accessibility of your virtual data center resources will remain unaffected.
Mar 25, 16:54 UTC
Update - We would like to inform you that regular maintenance of the network is due to be carried out.

There is a very rare chance that in exceptional cases you might experience limited packet loss for up to 60 seconds.

All other services are expected continuing to operate normally. Availability and accessibility of your virtual data center resources will remain unaffected.
Mar 24, 18:10 UTC
Scheduled - We would like to inform you that regular maintenance of the network is due to be carried out.

There is a very rare chance that in exceptional cases you might experience limited packet loss for up to 60 seconds.

All other services are expected continuing to operate normally. Availability and accessibility of your virtual data center resources will remain unaffected.
Mar 24, 18:03 UTC
Cloud Panel Maintenance
Completed - The scheduled maintenance has been completed.
Mar 26, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 06:00 UTC
Scheduled - We would like to inform you that regular maintenance of the Cloud Panel is due to be carried out.
During this time, access to the Cloud Panel will be limited while access to the vSphere Clients, NSX Managers and the management VPN themselves will not be impacted.
Availability and accessibility of your Private Cloud resources will remain unaffected.
Mar 25, 17:07 UTC
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Restrictions with the Datacenter Designer
Resolved - This incident has been resolved.
Mar 19, 11:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 00:05 UTC
Investigating - We are currently investigating an issue with the login page of the IONOS Datacenter Designer.
Mar 18, 23:09 UTC
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